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Terms of Service

The agreement between you and AceJobs.

Last Updated: January 2025
Effective Date: January 2025

1. Introduction and Acceptance

Welcome to AceJobs, an AI-powered career platform operated by AceJobs, Inc. ("AceJobs," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Service.

Key Information:

  • Service Type: AI-powered resume generation and interview simulation
  • Data Processing: International transfers to AI service providers
  • Age Requirement: You must be at least 16 years old to use this Service
  • Business Model: Freemium subscription service with usage limits

2. Service Description

2.1 Core Services

AceJobs provides the following services:

  • Profile Management: Store and organize professional information
  • Job Tracking: Manage job applications and career opportunities
  • Resume Generation: Create and customize professional resumes
  • AI Enhancement: AI-powered resume optimization and personalization
  • Interview Simulation: Practice interviews with AI-powered feedback
  • Document Parsing: Extract information from uploaded resume documents

2.2 AI-Powered Features

IMPORTANT: Our AI features require processing your data with third-party artificial intelligence services:

OpenAI Integration:

  • Service: GPT-4 and related models for resume generation and optimization
  • Data Processing: Your professional information, work experience, and job descriptions
  • Location: United States
  • Consent Required: Yes - you must explicitly consent to AI processing

ElevenLabs Integration:

  • Service: Voice processing for interview simulation
  • Data Processing: Voice recordings and interview responses
  • Location: United States
  • Consent Required: Yes - separate consent for voice processing

2.3 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues
  • Third-party service outages (OpenAI, ElevenLabs)
  • Force majeure events

3. Account Registration and Security

3.1 Account Creation

  • Registration: Account creation requires Google OAuth authentication
  • Accuracy: You must provide accurate and complete information
  • Eligibility: You must be at least 16 years old and have legal capacity
  • One Account: You may only create and maintain one account

3.2 Account Security

  • Password Security: You are responsible for maintaining account security
  • Unauthorized Access: Notify us immediately of any unauthorized access
  • Account Sharing: You may not share your account credentials with others
  • Termination Rights: We may terminate accounts for Terms violations

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service to:

  • Create and manage professional profiles and resumes
  • Track job applications and career opportunities
  • Generate AI-enhanced resume content for legitimate purposes
  • Practice interview skills using our simulation tools
  • Export and download your data for personal use

4.2 Prohibited Uses

You may not:

  • Illegal Activities: Use the Service for any unlawful purpose
  • False Information: Provide deliberately false or misleading information
  • Misrepresentation: Impersonate others or create fake profiles
  • System Abuse: Attempt to overwhelm, disable, or damage our systems
  • Data Mining: Extract or scrape data from the Service without permission
  • Reverse Engineering: Attempt to reverse engineer our AI algorithms
  • Commercial Resale: Resell or redistribute our Service without authorization
  • Spam/Harassment: Send unsolicited communications or harass other users

4.3 AI Feature Guidelines

When using AI-powered features:

  • Accuracy Responsibility: Review and verify all AI-generated content
  • Professional Standards: Ensure resume content remains truthful and professional
  • Appropriate Content: Do not attempt to generate inappropriate or offensive content
  • Rate Limits: Respect usage limits based on your subscription tier

5. Content and Intellectual Property

5.1 Your Content

  • Ownership: You retain ownership of all content you upload or create
  • License Grant: You grant us a license to process your content for Service provision
  • AI Processing: Content may be processed by third-party AI services with your consent
  • Accuracy: You are responsible for the accuracy of your professional information

5.2 AI-Generated Content

  • Enhancement: AI services enhance but do not replace your professional information
  • Review Required: You must review and approve all AI-generated content
  • Professional Responsibility: Final resume content remains your professional representation
  • Version Control: We maintain version history of AI-generated modifications

5.3 AceJobs Intellectual Property

  • Platform Rights: We own all rights to the AceJobs platform and technology
  • Trademarks: AceJobs trademarks may not be used without permission
  • Algorithms: Our AI integration methods and algorithms are proprietary
  • Templates: Resume templates and formats are our intellectual property

6. Subscription Plans and Billing

6.1 Service Tiers

  • Free Tier: Limited resume generations and basic features
  • Basic Subscription: Increased limits and additional features
  • Professional Subscription: Enhanced limits and premium features
  • Enterprise: Custom solutions for organizations

6.2 Billing and Payments

  • Payment Processing: Handled securely through Stripe
  • Recurring Charges: Subscriptions automatically renew unless cancelled
  • Price Changes: We reserve the right to modify pricing with 30 days notice
  • Refund Policy: Pro-rated refunds available within 30 days of upgrade

6.3 Usage Limits

  • Fair Use: Subscription limits are based on reasonable individual use
  • Overage: Exceeding limits may result in service suspension
  • Commercial Use: Enterprise plans required for commercial/business use
  • API Limits: AI service usage is subject to third-party rate limits

7. Data Processing and Privacy

7.1 Data Collection and Use

  • Privacy Policy: Detailed in our separate Privacy Policy document
  • Consent-Based Processing: AI features require explicit consent
  • Data Minimization: We process only necessary data for Service provision
  • International Transfers: AI processing requires data transfer to the United States

7.2 AI Data Processing

CRITICAL INFORMATION: Using AI features requires understanding:

  • Third-Party Processing: Your data is processed by OpenAI and ElevenLabs
  • International Transfer: Data is sent to and processed in the United States
  • Consent Control: You can withdraw AI consent while maintaining core Service access
  • Data Protection: We implement appropriate safeguards for international transfers

7.3 Data Rights

You have the right to:

  • Access: Request copies of all your data
  • Correction: Update and correct your information
  • Deletion: Delete your account and associated data
  • Portability: Export your data in structured formats
  • Consent Control: Withdraw consent for AI processing

8. Service Modifications and Termination

8.1 Service Changes

We reserve the right to:

  • Feature Updates: Add, modify, or remove Service features
  • AI Improvements: Update AI models and processing methods
  • Terms Updates: Modify these Terms with appropriate notice
  • Service Discontinuation: Discontinue Service with 90 days notice

8.2 Account Termination

By You:

  • Voluntary Termination: Cancel your account at any time
  • Data Export: Download your data before termination
  • Subscription Cancellation: Cancel subscription through account settings

By AceJobs:

  • Terms Violation: Immediate termination for serious violations
  • Inactive Accounts: Termination after 3 years of inactivity
  • Notice Period: 30 days notice for non-violation terminations
  • Data Retention: Account data retained per our Privacy Policy

9. Disclaimers and Limitations

9.1 AI Content Disclaimer

IMPORTANT: AI-generated content is provided for assistance only:

  • No Guarantee: We do not guarantee AI content accuracy or effectiveness
  • Professional Review: You must review and verify all AI-generated content
  • Employment Outcomes: We do not guarantee job search success
  • Professional Representation: Final resume content is your professional responsibility

9.2 Service Availability

  • "As Is" Basis: Service provided without warranties of any kind
  • Uptime: No guarantee of 100% availability or uninterrupted access
  • Third-Party Dependencies: Service depends on external AI providers
  • Technical Issues: May experience outages, bugs, or performance issues

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • No Consequential Damages: We are not liable for indirect or consequential damages
  • Liability Cap: Total liability limited to amounts paid in the 12 months prior to claim
  • AI Service Limitations: Not responsible for third-party AI service issues
  • Career Outcomes: Not liable for employment or career-related outcomes

10. Indemnification

You agree to indemnify and hold harmless AceJobs, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Content you provide or generate
  • Violations of these Terms
  • Infringement of third-party rights
  • Misuse of AI-generated content

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

11.2 Dispute Resolution Process

  1. Direct Contact: First attempt resolution by contacting [email protected]
  2. Mediation: Binding mediation if direct resolution fails
  3. Jurisdiction: Courts of [Your Jurisdiction] have exclusive jurisdiction
  4. Class Action Waiver: Disputes must be resolved individually, not as class actions

11.3 AI-Related Disputes

For disputes involving AI-generated content:

  • Documentation: Maintain records of AI interactions and consent
  • Third-Party Issues: Direct disputes with AI providers to those services
  • Content Accuracy: Responsibility for content accuracy remains with user

12. International Users

12.1 Data Transfer Acknowledgment

International users acknowledge that:

  • US Processing: AI features require data processing in the United States
  • Adequate Protection: We implement appropriate safeguards for transfers
  • Local Laws: Use must comply with applicable local privacy laws
  • Consent Validity: Consent for international transfer must be valid under local law

12.2 Regulatory Compliance

We comply with applicable privacy regulations including:

  • GDPR (EU): Full compliance for European users
  • CCPA (California): California Consumer Privacy Act compliance
  • PIPEDA (Canada): Personal Information Protection compliance
  • Local Laws: Additional local privacy laws as applicable

13. Contact Information

All enquiries reach the same address: [email protected]. This covers general support, privacy and data protection questions, GDPR requests, and legal questions about these Terms. Say which kind of request it is and we will route it.

Business Address: [Your Business Address] [City, State/Province, Postal Code] [Country]

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AceJobs.

14.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full effect.

14.3 Assignment

You may not assign your rights under these Terms. We may assign our rights with notice to you.

14.4 Updates and Notifications

  • Term Updates: Significant changes require 30 days advance notice
  • AI Changes: Material changes to AI processing require consent renewal
  • Communication: Updates provided via email and in-app notifications
  • Continued Use: Continued use after changes constitutes acceptance

14.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including AI service provider outages.

Document Information:

  • Version: 2.0
  • Language: English
  • Effective Date: January 2025
  • Previous Version: Available upon request

For the most current version of these Terms, visit: https://acejobs.ai/terms-of-service

By using AceJobs, you acknowledge that you have read, understood, and agree to these Terms of Service and understand that AI-powered features require international data processing with your explicit consent.